Emergency Communication Office

Vrindavan, Kartik - November2002

Sri Sri Guru and Gauranga Jayatah

Dear devotees and matajís, Please, accept my reverences.

The following note is in order to give you a message from our dear Srila Guru Maharaj:

"Thanks to the mercy of Krishna, I could establish an Emergency Communication Office through Hotline, established by my office in Peru and in collaboration with our office in Sofia, Bulgaria (em.com.office). Please, study carefully the description for proper use of this new facility.

I do really like to receive reports from the ecstatic preaching from the different countries. All this, together with my mail, can be managed through my e-mail, but due to the large amount of it, the devotees who wish a reply from me quite quickly, have to wait sometimes two months, because of the heap of post and my difficulty to receive messages, find time to reply and again to send them to Pancatattwa prabhu, who is busy with all of this. But many times, in my intensive journeys, I do not get time to reply my mail or I cannot find Internet connection to send it. In several occasions I have even lost whole packets of mail, that sometimes was not even possible to find.

Well, while Pancatattwa prabhu receives your letter, I will receive it and reply if necessary. The problem is that all this nice, but slow, communication, sometimes mix up with some information or question of a more emergent nature. To reach me by phone is usually not so easy either, and furthermore it is almost sure that I am interrupted in some important service. Therefore I have opened this new service, connected to my office, to better serve the devotees. Of course, besides this, the chats have served in a wonderful way to make me stay in contact with you".

Guru Maharaj explained more about this new service:

The Emergency Communication Service is something that works exclusively in telegram style. You should write your message absolutely as brief as possible, including the following very important information to Guru Maharaj:

1. Your name
2. Your telephone number and the hour when you surely can be reached by phone.
3. Your e-mail address.
4. City
5. Sign or some particular of your service, to remind of from whom the massage came (where you were initiated, which service Guru Maharaj gave you, because there are devotees indifferent countries with the same names).
6. The theme

The emergency office receives the message via Hotline, which, at least once a week, communicates by phone with Guru Maharaj. In this conversation, Guru Maharaj decides if he will send a reply to your anxiety via e-mail or by phone.

Guru Maharaj told us that once a devotee offered him a mobile phone. He said that he did not receive it, to not expose to such dangerous technology of harmful waves for the health, and also for to have more pace for his service. Considering the intense agenda that Guru Maharaj has, it would be difficult to receive phone calls all day. It would occupy al lot of his time or it would make it impossible to work concentrated in each place.

Guru Maharaj said: "The reality is, that many of the questions that i receive every day, are almost always the same, and that they surely already are replied to several times. I ask you, Pancatattwa, to send those answers together with my letters, because even though many questions already are replied to, obviously he or she who made the question, does not know the answer".

However, Guru Maharaj has not time either to repeat the answer 5 or 10 times. Thus, the contact by phone, has to be confined to real emergencies. Besides, Guru Maharaj explained many times that the local problems are easily solved with nice personal talks and istaghostis, as they should be: a reunion of sadhus.

Anyway, the office in Lima, as well as the Emergency Communication Service in Bulgaria, both know at least where Guru Maharaj is, and if there is a way to get in touch with him by phone.

Examples of emergencies:

1. A new vaishnava is born, and you want a name to register him/her.
2. Some devotee is in danger to lose his/her life, and wishes to receive the grace of Guru Maharaj.
3. In a temple is missing a fundamental criterion, which only Guru Maharaj can give, and he himself has instructed that you have to contact him.
4. You wish to buy a new temple and need authorization.

For these cases and others of emergency, maybe the office in Sofia has possibility to establish phone contact between Guru Maharaj and the involved person of emergency.

Guru Maharaj is very grateful to all the devotees who collaborate with him to become a better servant of his spiritual family.

To serve you,

Pancatattwa das
Swami BA Paramadvaiti's office